T&TEC 1.21.0

Introducing a new approach to customer service: bringing the Service Centre directly to your device. The latest version of the Trinidad and Tobago Electricity Commission (T&TEC) App aims to enhance convenience by providing expanded access to essential services in a streamlined digital format.

This application allows users to efficiently manage their electricity accounts, review bills, and execute payments through their mobile devices. It provides real-time updates on scheduled maintenance outages, facilitates service requests, and enables users to update contact information with ease. Additionally, it offers tools to monitor energy consumption, set usage goals, and receive notifications and tips designed to promote energy efficiency. Users can also visualize how their consumption impacts the environment and their bills.

The app includes functionality for reporting outages, malfunctioning streetlights, unsafe conditions, and other service issues. It also supports submitting claims related to suspected appliance damage.

Improvements such as faster processing times, push notifications, alerts, and automated responses enhance the user experience. The integration with your phone's mapping application simplifies locating T&TEC offices and service centres.

T&TEC continues to innovate in service delivery, aiming to support the nation’s energy needs more effectively into the future.